Last updated: August 2026
Scope of service
MD-Live operates strictly as a non-clinical administrative support service for healthcare practices.
We provide appointment scheduling, message intake, call routing, and practice-approved patient communications.
We do not provide medical advice, clinical triage, diagnoses, treatment recommendations, or medication guidance.
Doctor FAQ
Is my practice's information in a secured database?
Yes — your account and practice data are encrypted, and access is controlled so that only you can view or manage your own practice's information. No other practice using MD-Live can ever see your data.